We guarantee the quality of the products we sell in our stores and website.
If you’re not satisfied with your purchase, you have up to 30 days to make an exchange or return.
An original receipt is required and items must be in new condition. All refunds issued will be in the original form of tender (in-store cash refunds are limited to $100, with any balance refunded as a check by mail). Returns accompanied by a gift receipt will be refunded in the form of a Sur La Table gift card. Prior purchase may be eligible for a one-time price adjustment within 14 days of purchase.
All clearance items (with prices ending in $0.X9) are final sale and are not eligible for return or exchange. Food items are final sale. Returns and exchanges without proof of purchase will not be accepted.
Extended Holiday Returns: Purchases made between Nov 1, 2024 - Dec 24, 2024, can be returned up until Jan 31, 2025.
The best price. We like to think you're getting the best value around. If you see a lower price somewhere else, just let us know—we'll match it.
Limited Lifetime Warranty: The limited warranty covers defects in materials and workmanship in the product. The limited warranty does not cover the normal wear and tear of the product. The limited warranty does not cover any damage caused by misuse or any alteration of the product. (We reserve the right to make these determinations based on the info provided and our product knowledge and experience.)